020 8980 3020 admin@oldpalace.towerhamlets.sch.uk
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Comments and Concerns

Here at Old Palace we are pride ourselves in having a very close partnership between our parents, pupils and staff. It is hoped that parental concerns can be dealt with on a normal day to day basis. However, it is important that parents are aware of the school procedure for dealing with complaints.

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Accessibility Adjustments

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Old Palace Primary School Accessibility Commitment

Old Palace Primary School is committed to making our digital content as accessible and inclusive as possible for all users, including people with disabilities. Our goal is to improve the usability of https://www.oldpalaceprimary.co.uk and ensure equal access for everyone, regardless of abilities or technology used.

Our Approach to Accessibility

We strive to follow international standards such as the Web Content Accessibility Guidelines (WCAG). While full compliance may not always be possible, we continuously work to improve accessibility and regularly review relevant sections. Accessibility is an ongoing process — we are committed to constant improvement as technology and user needs evolve.

Accessibility Features

https://www.oldpalaceprimary.co.uk may use tools such as the OneTap accessibility toolbar, which provides:
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Notes:
  • Features depend on the site's configuration and maintenance.
  • We cannot guarantee full accessibility of all parts of https://www.oldpalaceprimary.co.uk. Some content may be from third parties or have technical limitations.

Feedback and Contact

We value your feedback. If you experience accessibility barriers or have suggestions, please contact us: Email: admin@oldpalace.towerhamlets.sch.uk We typically respond within 3–5 business days. Assistance is also available through alternative channels if needed. Last updated: 21 May 2026
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